OUR MISSION
Family Promise prevents and ends homelessness for families with children and helps them achieve sustainable independence through a community based response.
OUR VISION
We want to meet the unmet need for eviction prevention, shelter diversion, and shelter for families with children in a housing crisis and offer stabilization services and permanent housing solutions in Waukesha County.
CORE VALUES

SUSTAINED IMPACT
We work tirelessly to ensure that the impact we have transforms communities, empowers our partners and teams, and fosters independence for the families we serve long into the future.

COMMUNITY-BASED
We maximize impact in the communities we serve by leveraging existing resources, driving local and national partnerships, and collaborating with an extensive network of staff and volunteers to power a national movement committed to ending family homelessness.

INCLUSIVE AND EQUITABLE
We recognize that systems, communities, and organizations are stronger when they combine the skills, experiences, and efforts of a diverse group of individuals. We strive for diversity, equity, and inclusivity in all that we do to ensure all families have access to housing and opportunities to succeed.

STRATEGIC INNOVATION
We address the root causes of homelessness and seek to dissolve the issue, not just manage it. With input from families with lived experience, we bring innovative responses to our work that are adaptable and scalable so we can continue to meet the changing needs of families experiencing homelessness.

AUTHENTIC HOSPITALITY
We emphasize the "family" in Family Promise. We are more than shelter--we are a compassionate, caring and connected network of friends, volunteers, colleagues, and partners all dedicated to serving families in crisis.

EMPATHETIC ENGAGEMENT
We commit to listening, learning, and supporting everyone we encounter. We embrace the uniqueness of every person and family and take time to fully understand and validate their perspectives and experiences to shape our work.
