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For general information, please call our main number at (262) 968-2321 or email us at All staff extensions listed below are for our main number.


Joe Nettesheim

Executive Director

Joe Nettesheim joined Family Promise as Executive Director on November 3, 2019.  He brings a commitment to serving those in need and advocating for families who are experiencing homelessness.  Previously he was the Executive Director of the Adult Literacy Center of Ozaukee County and Inspirio Youth Ministries, Inc.  Joe and his wife Maribeth have a blended family of five kids, eleven grandkids and a wise and aging Golden doodle named T.S. Eliot and a highly energetic and crazed poodle named Winston.


Phone: (262)968-2321 ext. 100


Courtney Rutkowski

Lead Case Manager

An Illinois native, Courtney has been working in the Waukesha for over four years. During those four years she has come to develop a love and care for Waukesha. She comes to Family Promise of Waukesha County with a  bachelors and masters degree in Social Work from The University of Wisconsin Whitewater. She has a passion for giving individuals tools and resources for success, and finds joy in helping others on their journey. Courtney enjoys outside activities with her two fur babies. She also enjoys crafting and photography.


Phone: 262-968-2321 ext. 102


Callie Pauc

Case Manager

Callie brings to Family Promise experience serving the homeless population in Waukesha, the passion to witness others work towards and achieve their goals, and to support and uplift those most in need. Callie currently holds a Bachelor's degree in psychology and human services, and is actively working on a Master's degree in clinical mental health counseling. In her free time, she enjoys spending time with her family, hiking, kayaking, reading, and caring for her new puppy, Ginger.


Phone: (262)968-2321 ext. 104

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Ziera Wilkes

Program Coordinator

Ziera is a thriving individual bringing joy and commitment to the family promise organization. Ziera has obtained her bachelor and master degree in social work. She has an expansive range of experience including social services, customer service, and program development. Ziera is an active duty military spouse with two beautiful bonus children. She also enjoys crafting, exercise, and socializing. 


Phone:  (262)968-2321 ext. 103 

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Lisa LaBorde

Administrative Assistant

Lisa LaBorde joined Family Promise as an Administrative Assistant on March 26, 2021. Prior to this, she held positions involving marketing and administration for Family Promise, Actiontec, Guarantee Digital, and ResearchFirst, Inc.  Lisa is inspired by others who strive to help and improve our community, so she’s truly grateful to join an organization like ours that serves families experiencing homelessness. Lisa enjoys gardening, hiking, kayaking, art, music, and golf amongst other things.  She and her husband, John, have one adult daughter and a super-loving golden retriever, Charlie.


Phone: (262)968-2321 ext. 101


Katie Eigner

Weekend Day Center Manager

Katie Eigner a Milwaukee native with a bachelor’s degree in English, Katie has been a Day Center Manager at Family Promise of Waukesha County since 2016. As a Day Center Manager, she has the opportunity to have one on one interaction with our guests on the weekends.  Her role is to facilitate communication between guests, volunteers, the case manager and the Executive Director. Katie loves seeing firsthand Family Promise changes the lives of our guests for the better. She enjoys hiking and salsa dancing.

Chinwe Nze

Weekend Manager